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Vol 14, No 2 (2016): December 2016 Studi kepuasan pelanggan terhadap kualitas layanan pitalebar pada jaringan bergerak seluler [The study of subscriber satisfaction on quality of broadband service on cellular mobile network] Abstract  PDF(ID)
Kasmad Ariansyah, Sri Wahyuningsih
 
Vol 11, No 2 (2013): June 2013 Persepsi dan Harapan Pengguna terhadap Kualitas Layanan Data pada Smartphone di Jakarta Abstract  PDF
Fahrizal Lukman Budiono
 
Vol 10, No 1 (2012): March 2012 Analisis Perbandingan Kualitas Pengalaman dengan Standar Kualitas Layanan bagi Pelanggan Seluler Abstract  PDF
Iman Sanjaya
 
Vol 11, No 4 (2013): December 2013 Pengaruh Infrastruktur Node-B Terhadap Persepsi Kinerja Kualitas Layanan Data pada Smartphone di Jakarta Abstract  PDF
Fahrizal Lukman Budiono
 
Vol 11, No 2 (2013): June 2013 Deskripsi Kualitas Layanan Jasa Akses Internet di Indonesia dari Sudut Pandang Penyelenggara Abstract  PDF
Emyana Ruth
 
Vol 11, No 2 (2013): June 2013 Pengukuran Kualitas Layanan Pengujian Perangkat Di Balai Besar Pengujian Perangkat Telekomunikasi Abstract  PDF
Azwar Aziz
 
Vol 11, No 3 (2013): September 2013 Analisis Kualitas Layanan Perizinan Spektrum Frekuensi Radio Siaran Dengan Metode Importance Performance Analysis (IPA) Abstract  PDF
Sri Wahyuningsih
 
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